Refund policy

We stand behind every product we make. If you’re not satisfied for any reason, we offer a simple, no-questions-asked 30-day money-back guarantee.

To start a return, just email us at contact@seseskin.com within 30 days of receiving your order. We’ll send a prepaid return label and clear instructions.

Please send returns to:
888 Biscayne Blvd, Miami, FL 33132 (USA)

That’s it — no forms, no hassle. If it’s not for you, we’ll make it right.

You can contact us anytime at contact@seseskin.com

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@seseskin.com.